Privacy Policy

Welcome to Bravia Services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.braviaservices.com (the “Website”) or use our services.

1. Information We Collect

We may collect and process the following information about you:

  • Identity Data: name, title, company (if applicable).
  • Contact Data: email address, telephone number, postal address.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, device identifiers, and other technology on the devices you use to access the Website.
  • Usage Data: information about how you use our Website, pages visited, links clicked, and other interaction data.
  • Marketing & Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information in the following ways:

  • Direct interactions: when you fill in forms on our Website, subscribe to our newsletter, request information, or contact us.
  • Automated technologies: as you interact with our Website, we may automatically collect technical and usage information by using cookies and similar technologies.
  • Third parties or publicly available sources: in some cases we may receive information about you from publicly accessible sources.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate and maintain our Website.
  • To respond to your inquiries and provide customer support.
  • To send you marketing communications if you have opted in or where permitted by law.
  • To analyse and monitor usage of our Website and improve it.
  • To detect, prevent and address technical issues or fraud.
  • To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

Where applicable (e.g., for users in the EU or other personal data regimes), we rely on the following legal bases for processing your personal data:

  • Your consent (you have given clear consent for us to process your personal data for a specific purpose).
  • Performance of a contract (processing is necessary for a contract you have with us or because you have asked us to take specific steps before entering into a contract).
  • Legitimate interests (processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests).
  • Legal obligation (processing is necessary for us to comply with a legal obligation).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies help us improve your experience by remembering your preferences and analysing how the Website is used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.

6. Disclosure of Your Information

We value your privacy and do not share, sell, or rent your personal information to any third parties for their own marketing or promotional purposes. Your data is shared only in limited circumstances as outlined below:

  • With trusted service providers who perform services on our behalf (such as website hosting, data analytics, or email delivery). These providers are contractually obligated to keep your information secure and confidential.
  • When required by law, regulation, or legal process; or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a business transaction such as a merger, sale of assets, financing, or acquisition, where your personal information may be transferred as part of the business assets, provided that appropriate confidentiality protections are in place.

We want to emphasize that we do not share users’ data with any third parties beyond what is necessary to operate our services or comply with legal obligations.

7. International Transfers

Your information may be transferred to — and maintained on — computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ. We will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations, resolve disputes and enforce our agreements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal data:

  • Right to access – You can ask us to provide a copy of the personal data we hold about you.
  • Right to rectification – You can ask us to correct inaccurate or incomplete personal data about you.
  • Right to erasure – You may ask us to delete your personal data under certain circumstances.
  • Right to restrict processing – You may ask us to restrict the processing of your personal data.
  • Right to data portability – You may request transfer of your personal data to another entity in a structured, commonly used, machine-readable format (where technically feasible).
  • Right to object – You may object to our processing of your personal data where we rely on legitimate interests or direct marketing.
  • Right to withdraw consent – If you have provided consent for processing, you may withdraw it at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

If you wish to exercise any of these rights, please contact us at the details given below.

10. Security of Your Data

We use administrative, technical and physical security measures designed to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

11. Children’s Privacy

Our Website and services are not intended for use by children under the age of 13 (or the applicable minimum age in your country). We do not knowingly collect personal information from children under that age. If you become aware that a child has provided us with personal information, please contact us and we will endeavour to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date above. You are encouraged to review this Privacy Policy periodically.

12. SMS consent

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Opt-out process

You may choose to stop receiving text messages from Bravia Services LLC at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our messaging list.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Bravia Services
Email: info@braviaservices.com
Postal Address: 9465 Counselors Row, Suite 200, Indianapolis, Indiana 46240